![]() A backdoor allows complete access to your machine, your files, personal information and anything you type. However, due to the nature of the infection, it's important to be aware of the worst case scenario. Rest assured, the identified infection(s) can be removed. I appreciate that I may not understand and likely don't understand how this malware works but wonder how I can save my data without saving the malware which might be imbedded in it.ĭo I stop accessing my bank online entirely? It doesn't seem logical that changing my banking password will do anything. I use AVG Internet Security and their firewall and Malwarebytes Pro which appears to be blocking outgoing access. I also use my PC for contact with my bank accounts (but do not save passwords on the PC if that makes any difference) and have spreadsheets for taxes, financial planning, etc. I have a very large database of resumes, companies and contacts vital to my business as well as a very large number of saved emails which contain contractual information for my business. I am a recruiter (headhunter if you will) and use my PC 12 to 18 hrs a day. I'm a bit overwhelmed by the information and am hopeful I won't have to do a format and reinstall. Please let me know how you wish to proceed, and if you have any questions. ![]() Where to draw the line? When to recommend a format and reinstall?.When should I re-format? How should I reinstall?.Please read the following articles for more information. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat the hard drive and reinstall the Operating System. This is due to the nature of the infection, which allows the attacker complete control over the computer. Whilst the identified infection(s) can be removed, there is no way to guarantee that your computer will be trustworthy again. Please read the following for more information: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? Consider these accounts already compromised.īanking and credit card institutions should be notified of the possible security breach immediately. Please disconnect your computer from the internet immediately. If your computer was used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account information (including those used for banking, email, eBay, paypal, online forums, etc). One or more of the identified infections is known to use a backdoor, that allows attackers to remotely control your computer, download/execute files and steal critical system, financial and personal information. Please let me know how you wish to proceed. As such, I must issue the following warning. Unfortunately, your computer is badly infected. Please inform me if you will require additional time to complete my instructions. Topics are locked if no response is made after 4 days.Please do not hesitate to ask before you run anything. If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. ![]() Please backup important documents before proceeding with my instructions.Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation & providing the best set of instructions for you. Please do not run any tools or take any steps other than those I provide for you.If you receive an error whilst posting, please break the log in half and use multiple posts. Logs should be posted directly in plain text. Please do not post logs using the CODE, QUOTE or ATTACHMENT format.Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.Please read through the points below to ensure this process moves as quickly and efficiently as possible. Failure to do so will also result in your topic being closed. If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum.įailure to remove or disable such software will result in your topic being closed and no further assistance being provided.
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